ON24 EU Intelligent Engagement Platform

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live Operational
90 days ago
100.0 % uptime
Today
Presenter: Presentation Interface (PMXD or Elite Studio) Operational
90 days ago
100.0 % uptime
Today
Producer: Elite, Engagement Hub, Target, Forums, Go Live Operational
90 days ago
100.0 % uptime
Today
Audience: Virtual Conference Operational
90 days ago
100.0 % uptime
Today
Producer: Virtual Conference Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Informational: EU Platform Release Sep 4, 2025 12:00-17:01 PDT

Date: Rolling out on Thursday September 4, 2025

What’s Happening:
We’re rolling out new features and platform enhancements as part of our regular release schedule. This update will not affect live events or user access.

What You Need to Know:
No action is required.
You may notice updates appear at different times during the release window.
All core platform functionality will remain available throughout.

(Full Release Notes can be found in our Knowledge Center.)
Posted on May 23, 2025 - 05:55 PDT

Scheduled Maintenance - Annual EU Datacenter Failover Sep 20, 2025 12:00 - Sep 21, 2025 00:00 PDT

We will be performing scheduled maintenance and our annual EU Datacenter failover at this time.

Saturday, September 20, 2025
8pm - 8am GMT (12pm-12am PT)

Platform or Event changes made during this time may not be saved and connectivity may be interrupted.
Posted on Jul 25, 2025 - 09:36 PDT

Informational: EU Platform Release Oct 16, 2025 12:00-12:01 PDT

Date: Rolling out on Thursday October 16, 2025

What’s Happening:
We’re rolling out new features and platform enhancements as part of our regular release schedule. This update will not affect live events or user access.

What You Need to Know:
No action is required.
You may notice updates appear at different times during the release window.
All core platform functionality will remain available throughout.

(Full Release Notes can be found in our Knowledge Center.)
Posted on May 23, 2025 - 05:56 PDT

Core Platform Scheduled Maintenance Oct 18, 2025 12:00 - Oct 19, 2025 00:00 PDT

We will be performing scheduled maintenance at this time.

Saturday, October 18, 2025
8:00 pm - 8:00 am GMT (Greenwich Mean Time)
(12:00 pm -12:00 am US Pacific Time)

Platform or Event changes made during this time may not be saved and connectivity may be interrupted.
Posted on Aug 14, 2025 - 10:33 PDT

Informational: EU Platform Release Dec 4, 2025 12:00-12:01 PST

Date: Rolling out on Thursday December 4, 2025

What’s Happening:
We’re rolling out new features and platform enhancements as part of our regular release schedule. This update will not affect live events or user access.

What You Need to Know:
No action is required.
You may notice updates appear at different times during the release window.
All core platform functionality will remain available throughout.

(Full Release Notes can be found in our Knowledge Center.)
Posted on May 23, 2025 - 05:58 PDT
Aug 18, 2025

No incidents reported today.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025
Presenter List not loading
Resolved - This incident has now been resolved. Thank you for your patience.
Aug 12, 11:19 PDT
Investigating - We have been made aware that the presenter list window in Elite Studio is not loading. The ON24 technical and engineering teams are currently investigating as a priority.
Aug 12, 10:50 PDT
Attendee List not displaying in Elite Studio on EU based events
Resolved - Issues of display and capture of attendees in Elite Studio and Reporting for the EU data center have been resolved. No further impact is expected.
Aug 12, 10:05 PDT
Identified - The ON24 team has identified the issue and implemented a partial solution restoring the attendee list in Elite Studio. Investigation is ongoing regarding any related reporting issues.
Aug 12, 09:04 PDT
Investigating - Some ON24 events using the EU data center are experiencing issues with proper recognition and loading of attendee names within Elite Studio and within attendance reports during the live event. The ON24 engineering team is currently investigating.
Aug 12, 08:24 PDT
Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025
Analytics - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 8, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 8, 12:00 PDT
Scheduled - We will be performing scheduled maintenance at this time.

Saturday, August 8, 2025
8:00 pm - 2:00 am GMT (Greenwich Mean Time)
(12:00 pm - 6 pm US Pacific Time)

During this period, analytics and reporting may experience up to a 2-hour latency in data availability. All data will still be captured—no data loss is expected—and all other platform features will remain fully operational.
Jul 29, 15:26 PDT
Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025

No incidents reported.

Aug 4, 2025

No incidents reported.

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