All Systems Operational

Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live Operational
Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface) Operational
Producer: Elite, Engagement Hub, Target, Forums, Go Live Operational
Audience: Virtual Conference Operational
Producer: Virtual Conference Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Core Platform Scheduled Maintenance Oct 3, 2026 12:00 - Oct 4, 2026 00:00 PDT

We will be performing scheduled maintenance at this time.

Saturday, October 3, 2026
8:00 pm - 8:00 am GMT (Greenwich Mean Time)
(12:00 pm -12:00 am US Pacific Time)

Platform or Event changes made during this time may not be saved and connectivity may be interrupted.

Posted on Sep 17, 2026 - 07:17 PDT

Core Platform Scheduled Maintenance Oct 17, 2026 12:00 - Oct 18, 2026 00:00 PDT

We will be performing scheduled maintenance at this time.

Saturday, October 17, 2026
8:00 pm - 8:00 am GMT (Greenwich Mean Time)
(12:00 pm -12:00 am US Pacific Time)

Platform or Event changes made during this time may not be saved and connectivity may be interrupted.

Posted on Sep 17, 2026 - 07:18 PDT

Informational: EU Platform Release Nov 12, 2026 11:00-15:00 PST

*Rescheduled from October 29, 2026*

Date: Rolling out on Thursday November 12, 2026

What’s Happening:
We’re rolling out new features and platform enhancements as part of our regular release schedule. This update will not affect live events or user access.

What You Need to Know:
No action is required.
You may notice updates appear at different times during the release window.
All core platform functionality will remain available throughout.

(Full Release Notes can be found in our Knowledge Center.)

Posted on Jul 17, 2026 - 10:04 PDT

Informational: EU Platform Release Dec 10, 2026 11:00-15:00 PST

Date: Rolling out on Thursday December 10, 2026

What’s Happening:
We’re rolling out new features and platform enhancements as part of our regular release schedule. This update will not affect live events or user access.

What You Need to Know:
No action is required.
You may notice updates appear at different times during the release window.
All core platform functionality will remain available throughout.

(Full Release Notes can be found in our Knowledge Center.)

Posted on Jul 17, 2026 - 10:05 PDT

Oct 2, 2026

No incidents reported today.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Resolved - Requests that were not successful are still being regenerated and is expected to be completed by close of business today (Friday, Sept 18, 2026).

Thank you for your patience!

Sep 18, 06:55 PDT
Monitoring - The issue affecting Key Moment Video Clips has been resolved.

Requests that were not successful are being automatically regenerated, and we expect this reprocessing to be complete by close of business tomorrow (Thursday, Sept 17, 2026).

We will provide a final update once all previously failed jobs have been reprocessed.
Thank you for your patience!

Sep 16, 19:08 PDT
Investigating - We are investigating an issue affecting key moment video clips from generating successfully. Customers may receive "an error has occurred" when attempting to generate these clips on the overview page of the event.

Our teams are actively investigating the issue and working to restore normal functionality. We will provide another update as more information becomes available.

NOTE: This only impacts customers with access to this feature. Any request that is not successful will automatically be regenerated. No content will be lost.

Sep 16, 08:30 PDT