Resolved -
The issue with Audience and Preview URLs loading properly with China Cache has been resolved and pages are loading as expected.
Jan 15, 06:53 PST
Identified -
The issue with Audience or Preview URLs failing to load has been identified and a temporary solution put into place. All Audience and Preview URLs should be loading properly at this time. The ON24 technical and engineering teams are continuing investigation for a complete resolution.
Jan 14, 02:40 PST
Investigating -
ON24 has received reports that some events with China Cache enabled are not loading the Audience or Preview URLs properly. The ON24 technical and engineering teams are currently investigating as a priority.
Jan 14, 01:37 PST