The issue has been addressed and video clips are playing on events again. ON24 will continue to monitor to ensure system stability.
Posted May 27, 2022 - 06:16 PDT
Investigating
Video clips are not playing as expected on live events, showing only a black media player. ON24 technical team is actively working on the issue.
Posted May 27, 2022 - 06:06 PDT
This incident affected: Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Presenter: Presentation Interface (PMXD or Elite Studio).